April - May 20186There is no doubt that mobile banking is gaining increasing acceptance globally. A recent report from Frost & Sullivan reveals that 70 percent of all mobile phone owners with a bank account use mobile banking to check their account balances, transfer funds, view transactions and statements, and pay bills. Also, the Global Mobile Banking Market Research Report states that there is 100 percent growth in the number of transactions made by mobile banking in 2017 and the number is expected to grow 138 percent higher by 2020. Mobile banking apps have already become a standard of service to make banking quicker, easier, and frictionless for customers. The capabilities of future banking apps will go beyond extending the desktop experience to a mobile-centric framework. Due to the openness of mobile ecosystem, mobile banking could be an easy target for the cybercriminals. The users fear cyberthreats, vulnerabilities, malicious apps, and more. However, banks are now investing in emerging technologies like Near Field Communication (NFC), Artificial Intelligence (AI), robots, blockchain, and Digital ID driving the confidence in the users to adopt mobile banking.In a market where one-third of all customers say `all banks are basically the same,' it would make sense for executives and their teams to differentiate themselves in terms of creating value for the customers. Today what banks require is a complete mobile-first orientation to enhance banking experience for the users. In its ongoing efforts to meet the requisites of today's digital customer, the banking industry continues to seek new mobile apps.Our goal with this special edition is to highlight the best-of-breed mobile banking solution providers that not only leverage innovative technologies to steer successful mobile banking initiatives but also collaborate with clients to explore new possibilities. This edition also blends thought leadership from subject matter experts with real stories on what selected vendors are doing for their clients, including exclusive insights from CIOs and CXOs.Write us your thoughts.Copyright © 2018 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.APRIL - MAY 2018Contact Us:phone:510.402.1463Fax:510-894-8405Email:sales@bankingciooutlook.comeditor@bankingciooutlook.commarketing@bankingciooutlook.com APRIL - MAY 2018, Volume 04 - 03 Published by ValleyMedia, Inc. To subscribe to Banking CIO OutlookVisit www.bankingciooutlook.com Editorial StaffSalesT:510.402.1464MOBILE BANKING SPECIALCatherine Paulcatherine@bankingciooutlook.comVisualizerAjay K DasIssac GeorgeManaging EditorJames RobertsonA New Banking Paradigm James RobertsonManaging Editor editor@bankingciooutlook.comArijit SarkarCarolynn WaltersJustin SmithEditorialJoseph MichaelKenneth ThomasRussell Thomas*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staff
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