Mobile banking is gaining increasing acceptance globally as it empowers customers with quick low cost services coupled with enhanced user experiences from anywhere and anytime. From commercial banks, credit unions, credit card and payments services to wealth management and brokerage firms, everyone now prefers to go digital with mobile banking. Mobile banking apps have already become a standard of service to make banking quicker, easier, and frictionless for customers. The capabilities of future banking apps will go beyond extending the desktop experience to a mobile-centric framework. As companies are avidly using smartphones and tablets for mobile payments, security has become a major concern. To address this issue, financial institutions are augmenting their identification and authentication procedures to provide better security to users logging into accounts via mobile devices. Banks are now investing in emerging technologies like Near Field Communication (NFC), Artificial Intelligence (AI), robots, Blockchain, and Digital ID driving the confidence in the users to adopt mobile banking. With conversational interfaces like chatbots and home assistants entering the mainstream, banks are keen to catch up with the trends bringing branded voice recognition tech into existing mobile products.Today, what banks require is a complete mobile-first orientation to enhance banking experience for the users. The use of mobile banking will drive customer loyalty, increase productivity and open up new ways to serve customers. Efficiency and effectiveness of mobile banking apps will be top priorities to enhance customer experience and improve banking revenues. Ease of use and digital value will continue to rise. On that note, we present to you the Mobile Banking edition of Banking CIO Outlook. Here, we are featuring the top ten mobile banking solution providers, listing the best vendors providing innovative technology solutions. We hope this edition will help companies better mobilize their banking services and deliver a superior mobile banking experience.Copyright © 2019 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.Contact Us:phone:510.402.1463Fax:510-894-8405Email:sales@bankingciooutlook.comeditor@bankingciooutlook.commarketing@bankingciooutlook.com APRIL - 2019, Volume 05 - Issue 02 Published by ValleyMedia, Inc. To subscribe to Banking CIO OutlookVisit www.bankingciooutlook.com Editorial StaffSalesT:510.402.1464Nick Masonnick.mason@bankingciooutlook.comVisualizerJohn GouthamIssac GeorgeManaging EditorJames RobertsonMobile Banking- The Promising Future for Banking and Finance IndustryJames RobertsonManaging Editor editor@bankingciooutlook.comAnkith SinghCarolynn WaltersJustin SmithEditorialJoseph MichaelKenneth ThomasRussell Thomas*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staff
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