July-August 20156Copyright © 2015 Valley Media Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.JULY-AUGUST 2015Mailing AddressValley Media Inc.44790 S. Grimmer Blvd Suite 202, Fremont, CA 94538T:510.402.1463, F:510-894-8405 July-August - 2015, volume 01-06 Published by Valley Media Inc. To subscribe to Banking CIO OutlookVisit www.bankingciooutlook.com Editorial StaffSalesT:510.556.2627MOBILE BANKING SPECIALAaron PierceAva GarciaJoe PhilipAlex D'Souza Joshua Parker Michelle Wilson Alwyn Thomasalwyn@bankingciooutlook.comVisualizerMatt RyderRaj KumarManaging EditorJames RobertsonMobile banking is fast becoming the main linkage connecting financial services clients and providers. From commercial banks, credit unions, credit card and payments services to wealth managers and brokerage firms, everyone now prefers simpler user experiences. This shouldn't come as a surprise since consumers are increasingly carrying out transactions through online and mobile channels. It has become a significant part of their daily lives. 33 percent of consumers use mobile banking apps more often than a year ago, while only 16 percent stop by branches more often.While using smartphones and tablets for mobile payments is turning out to be the biggest revolution in the financial services industry in recent times, it is also opening the door to significant security concerns. In the wake of last year's high-profile data breaches--including those at JP Morgan Chase and Home Depot--and the proliferation of mobile devices, cyber security is a hot topic in banking. Financial institutions that seek market leadership are bolstering their identification and authentication procedures to provide better security to users logging into accounts via mobile devices.With the stage set for the banking industry to utilize mobile design strategies as the foundation for all customer touchpoints, banks with strong customer relationships and robust security will have an early advantage. The use of smart devices will build customer loyalty, increase the amount of assets customers keep in accounts and open up new ways to serve customers.On that note, we present to you the Mobile Banking edition of Banking CIO Outlook. Here, we are featuring the 10 most promising Mobile Banking Solution Providers, listing the best vendors and consultants providing innovative technology solutions. We hope this edition will help companies better mobilize their banking services and deliver a superior mobile banking experience.EditorialHarnessing the Power of MobileJames RobertsonManaging Editor editor@bankingciooutlook.com
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