AUGUST - 20195CONTENTSFinancial Services Keep Pace with Consumer Expectations through InnovationThe Other "Platformication" of BankingTerry Rodrick, VP of Cards & Payments, First Tech Federal Credit UnionAlex Jimenez, VP and Senior Strategist - Program Planning, Strategy and Standards at Zions Bancorporation29Pg 26 - 34CXO INSIGHTS CUSTOMEREXPERIENCECONSULTING/SERVICES COMPANIES - 201935The Future of PaymentsSeth Goodman, Director, North America Product Head,Citi Commercial Cards, CitiInnovation Exposes Payment VulnerabilitiesGuy Berg, Vice President, Payments, Standards, andOutreach Group, Federal Reserve Bank of Minneapolis08Going Agile: Process Excellence & the Pursuit of InnovationCasey Greenstreet, AVP IT, Elevations Credit Union382121Pg 10 - 11IN FOCUSQUALTRICS: AN SAP COMPANYRyan Smith, CEOIN MY OPINION
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