Dec - Jan - 20184CONTENTSCO VER STORY10CX O INSIGHT SDesigning and Developing All Elements of BPMChristy Hartner,SVP,Commerce Bank20AnalyticsOps: A Natural Extension of DevOpsVishwa Kolla,AVP & Head of Advanced Analytics,John Hancock Financial Services26Technology Pressure in Finance: Cause and CureDominick Marchetti,CTO,loanDepot30Does a Fintech Partner Make Sense for My Bank?Noah Breslow,CEO,OnDeck33Finding Opportunity in KYCAnne Sharkey,SVP Operations,First Internet Bank17Emanuele Conti,CEO & DirectorOpusTransforming Risk into Competitive Advantage
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