In 1914, an economist named William Scott published `Banking', a treatise about banking. Scott outlined the four primary services provided by commercial banks in his book: The safekeeping of money and other valuables, the making of payments, the making of loans, and the making of investments. While the basic functions of a bank haven't changed much in the last 200 years, the ways through which these services are delivered have. Early banking systems were based on paper and proximity, but the Information Age of the twenty-first century shifted the banking business toward data and networks. What have remained constant since the banking industry began in the 1790s are the customer needs. Banking customers want to be sure they can access their money easily and quickly. In 2021, a global pandemic has accelerated digital banking and caused banks to develop at an exponential rate in order to meet these consumer expectations more effectively and efficiently. At this juncture, Automation, Personalization, and Real-Time Payments are observed as emerging trends in the arena of digital banking. With the increasing use of real time payments, customers expect to be able to handle all aspects of their financial lives in one digital platform, with financial institutions serving as a safety net. This brings in the need for personalization of digital banking transaction thereby, providing a variety of money-management materials and tools to assist people in making better decisions about how they spend, save, and earn.Our goal with this special edition is to highlight the best-of-breed digital banking solution providers that leverage innovative technologies to drive successful transactions. This edition also blends thought leadership from subject matter experts with real stories on what selected vendors are doing for their clients, including exclusive insights from CIOs and CXOs.Write us your thoughts.Copyright © 2021 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.Email:sales@bankingciooutlook.comeditor@bankingciooutlook.commarketing@bankingciooutlook.com DECEMBER - 02 - 2021, Volume 07 - 09 (ISSN 2644-2418) Published by ValleyMedia, Inc. To subscribe to Banking CIO OutlookVisit www.bankingciooutlook.com Editorial StaffSalesAnnie Mathewsannie.mathews@bankingciooutlook.comVisualizerChris LynnIssac GeorgeManaging EditorJames RobertsonRevamping of the Traditional Banking SystemJames RobertsonManaging Editor editor@bankingciooutlook.comCarolynn WaltersJustin SmithJoseph MichaelEditorialKenneth ThomasRussell ThomasPaul Barber*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staff
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