MARCH - 202119PIONEERING A NEW WAY OF ALTERNATIVE PAYMENT. By Roya Khajeh, Head of Cards and Payments, Commercial BankIn a dynamic world of ever-changing preferences and trends, industries and businesses willing to survive and prosper find themselves with no other choice but to adapt to change. Commercial Bank, Qatar's first private bank, is proof positive that innovation and commitment are key to success and prosperity. Through our wide and varied range of products and services, we always look for ways to meet our customers' expectations and new preferences. Here is an in-depth study on how we, at Commercial Bank, have been able to keep up with today's rising trends and public orientations through market-leading product offerings.Mobile and Alternative Payments are Reshaping the Consumer ExperienceNew innovative payment methods are gaining popularity. With the rise of mobile devices, consumers are increasingly turning to mobile and alternative payment options. Cash, checks, and plastic cards could eventually become things of the past. To meet customers' growing needs and enhance their banking experience, Commercial Bank introduced CB Pay, a mobile wallet service available on CBQ Mobile App. It allows customers to make online shopping and/or payments (for all types of mobile devices), and in-store purchases (for android mobile devices only) in a secured way without the need of giving their credit or debit card details. Its addition opens up to a variety of card control features like blocking/unblocking cards, setting cards for overseas usage, and setting up the card limit on add­on cards. Tokenization: Convenience with Security Will be the Key Nowadays, customers are looking for seamless payment options. However, they need assurance that their transactions are safe and protected. Blending convenience with security is a vital key Roya KhajehCXO INSIGHTS
< Page 9 | Page 11 >