November 20185IN MY OPINIONCXO INSIGHTS08Sangy Vatsa, EVP & CIO, Comerica Bank [NYSE: CMA]17Ubiquitous Retail BankingKevin Stehl, Vice President of Marketing, Product and Digital, SECU Credit Union20Better Together: Banks and FinTechsFabrice Albizzati, Principal,Financial Services Advisory, Strategy & Business Transformation and Andrea Boone, Executive Director, Financial Services Advisory, Digital, Ernst & Young LLP23Disruption or Distopia­The Impact of Software on Branch Banking RolesNick Miller, President, Clarity Advantage Corporation29The New Banking Battleground: What We Learned by Implementing ZelleJim Reuter, CEO, FirstBank26Finding Opportunity in KYCAnne Sharkey, Former SVP Operations, First Internet BankPg 14 - 36CIO INSIGHTSEvolving Efficiency of KYC ProcessBrad Mitchell, CIO, CTBC Bank Corp. (USA)40Voyage towards Greater Experience in BankingGregory Schwartz, Former CIO, Scottrade Financial Services42Transformative Retail Banking SOLUTION PROVIDERS - 2018RETAILBANKING
< Page 4 | Page 6 >