NOVEMBER - 20209bank is now able to provide solutions that meet customer concerns beyond traditional financial information reporting and financial supply chain management needs, typically addressed with Treasury Management products.Through the bank's new and highly secure commercial online banking and Treasury Management platform,Treasury Navigator®, South State offers a unique browsing portal that is a single sign-on gateway to all of its Treasury Management solutions. Treasury Navigator®is truly unique as the bank's commercial and business customers do not access the platform from the bank's website. Instead, Treasury Management Client Support at South State assists the customer with the installation of the Treasury Navigator® Secure Browser onto the user's desktop and with downloading the mobile and tablet app versions of the software. Utilizing single sign-on into the ancillary Treasury Management products reduces the number of user names and passwords a customer has to manage and protect.South State Bank's Treasury Navigator® Secure Browser runs independently of other applications on the user's computer and limits browser activity to sites that only the user is entitled by the bank to access, such as Bill Pay and thelockbox remittance portal. By limiting browser destinations, Treasury Navigator® provides the customer with a layer of risk protection that helps deter potential malware incursion.The Secure Browseralso utilizes a number of anti-hacking features, further mitigating financial fraud activity, including multi-factor authentication, keyboard encryption, and perishable passcodes to minimize credential theft.Treasury Navigator® mobile and tablet apps provide the customer with secure and convenient access to their Treasury Management solutions when working remotely or away from the office.Beyond the browser, Treasury Navigator® assists customers in mitigating the risk of fraud through customizable user access and controls.By differentiating the online browsing experience for the Treasury Management user and providing multiple layers of financial risk management protection through Treasury Navigator®, South State is able to provide customers solutions that reach beyond traditional transaction management and cash flow optimization.In addition to the robust functionality of the Treasury Navigator® software, South State offers all of the solutions Treasury Management customers have come to expect, such as positive pay products that ensure only valid, client-issued checks or ACH transactions post to their designated payment accounts and sweep accounts that consolidate funds for more-efficient investment or debt reduction. With a focus on financial risk mitigation, the Treasury Management team has also been able to broaden its prospective customer base. No longer is the business owner or office of the CFO the only stakeholder when it comes to Treasury Management. Aiming to reduce cyber fraud, South State`s Treasury Management solutions are the subject of conversations with CIOs and IT professionals who are equally as eager to bring these cyber benefits to bear for their organizations.Designing digital banking solutions, especially for Treasury Management customers, who have significant sums at stake and sophisticated needs, has to start with the voice of the customer in mind.Guided by relationships with their customers, Treasury Management, Cybersecurity and Technology experts must partner to develop solutions that provide high levels of security and flexibility, empowering customers to operate their businesses with peace of mind. BC
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