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Banking CIO Outlook | Thursday, June 13, 2024
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Financial service organizations have invested significantly in developing and extending their digital capabilities in recent years. Technology has also significantly changed how financial services are offered and experienced. From integrating artificial intelligence (AI) and machine learning to the growth of blockchain and cryptocurrency, these developments are altering financial services and opening the way for new financial ecosystems.
Fremont, CA: The financial advice industry is undergoing a significant transformation due to rapid technological advancements, efforts to eliminate financial barriers for various demographics, and changes in client relationships. This is leading to a shift in the tools and methods used by financial advisers. Some of the most frequently talked about technological advancements in the industry include:
Accessibility and Analytics Through Digital Platforms
The advent of internet platforms and smartphone applications has given investors unprecedented access to financial information and professionals. Only some investors now passively give over their assets to occasionally check in—this ease of access results in more frequent and flexible contact between advisers and customers. Investors may now get up-to-date information about their assets, allowing them to have more informed and timely conversations with their advisers.
Artificial Intelligence (AI) and Machine Learning (ML)
Aside from robo-advising and algorithmic and high-frequency trading, AI's usage in financial advising is still in its early stages. These tools can analyze extensive data to detect trends, forecast market moves, and deliver personalized advice. They also enhance risk assessment and portfolio management, allowing advisers to implement customized strategies for specific customers. More sophisticated automated investing platforms may soon automatically update portfolios in response to market fluctuations or life events, ensuring that investment methods remain relevant to each client's needs.
Cryptocurrency and Blockchain
Bitcoin and blockchain technology have brought a new asset class into the economy. As interest in cryptocurrencies has expanded, investors are increasingly looking to their advisers for education and assistance on these assets, prompting advisors to seek reliable sources to do due diligence in this sector. While cryptocurrency is a newer alternative for portfolio diversification, advisers play an important role in informing their clients on the legal framework for digital currencies and regulating the risk and volatility that come with it.
Gamification
One of the outcomes of a generation of behavioral finance research is the application of nudges and game design aspects in non-video game situations. Financial advisers have adopted interactive tools and prizes to engage customers, making financial planning more understandable and user-friendly, particularly for younger investors.
RegTech for Compliance
Regulatory technology facilitates advisers' understanding of compliance concerns and their adherence to financial rules. This can also assist in safeguarding investors and guarantee that the advice they get meets the most recent standards.
Social Media
These platforms, which include YouTube and TikTok, have become indispensable for investor relations and education. Advisors may utilize these platforms to promote their businesses, share their thoughts, provide instructional information, and communicate with clients.
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