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Banking CIO Outlook | Tuesday, July 01, 2025
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FREMONT, CA: Embedded finance integrates third-party data, technology, or services into a business. In other words, if a company wants to include a specific financial service in its portfolio, it can integrate the capability from an external platform or provider. Embedded finance allows businesses to generate new revenue streams by offering new products to existing customers, among many other advantages and applications.
Numerous varieties of embedded finance reflect the diverse nature of financial services; nevertheless, common examples include embedded loans, embedded payments, and embedded insurance.
The beauty of embedded finance is that everyone benefits from it, whether directly or indirectly. There are three major categories to consider: businesses, financial institutions, and end users of these services.
Benefits for businesses include:
Obtaining new customer data: One important advantage of embedded finance technology is access to advanced systems and the data they provide. Businesses can better understand how to service their demands if they have more visibility into their customers' transactions or circumstances. An embedded fintech solution can help them gain this visibility.
Increased conversions and their value: Embedded finance solutions also allow businesses to incorporate financial goods into high-value customer journeys.
For example, if an insurance customer wishes to renew their car insurance on a particularly old vehicle, the insurer may provide car financing through an integrated provider. This would allow the company to profit from the financing and insurance coverage on a newer, perhaps more valued vehicle.
Boosts consumer confidence and experience: Embedded finance enables organizations to offer more products and meet more customer needs while maintaining a familiar and trusted experience. As a result, businesses can improve their consumers' experiences and build trust in their offerings.
The advantages for consumers and end users include:
Customized choices: With embedded finance's ability to take advantage of existing consumer data and provide additional data, businesses may easily customize customer alternatives.
This assists customers by recommending products that are likely to meet their requirements.
More abundance of choices: When searching for financial products and suppliers, users will have a greater range of possibilities. This encompasses a wide array of issues, ranging from offering more payment options to allowing access to credit from a wider range of established businesses, such as stores.
Benefits to financial institutions include:
Increased brand satisfaction: Financial institutions, for example, can transform a previously unfavorable experience into a positive one by recommending consumers to a trusted partner to assist them in finding credit options outside of their company's risk appetite.
Customer nurturing: Embedded finance helps financial institutions to better nurture consumers who might have previously declined. Instead of just saying no, directing them to a regulated and trustworthy platform will help assure positive customer results rather than leaving them to seek financing on the free market.
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