Alan Scheinkman, Consulting Director , Patricia Megide, CEO and Leonardo Pisani, Business Development Director The advent of innovative fintechs and neobanks is powering the evolution of the payments and card industry.
These new-age companies are forcing traditional financial institutions to evolve and seamlessly address the growing requirements of customers and merchants. Consequently, the concept of payment processing has traversed beyond facilitating the transfer of funds; today, it’s also about redefining the customer experiences and enabling business owners to manage their businesses with incredible ease.
Team Quality is at the centre of facilitating this transformation. Team Quality has proven expertise in developing modern, highly flexible, and configurable platforms for the payments and card industry, with more than 30 installations in five countries.
An Orchestrator for the Payment Ecosystem
Team Quality has designed a processing platform, Infinitus Anywhere, with an architecture allowing the versatility, speed, security, and independence that industry demand. Processors that provide services to third parties and issuers who want to self-process, utilize this platform to create their own products. Infinitus Anywhere can be used for all types of payment methods, private and flagship, such as credit cards, debit cards, prepaid cards, corporate cards, loyalty, fleets, gift cards, and loans. It empowers issuers to reduce operating costs and improve control and efficiency in business management.
The platform has specific features for the payment processor, allowing for the complete administration of business operations. This way, acquirers can configure their own network of physical or electronic stores or acquire networks for Acceptors, ISOs, PayFac, and Aggregators.
“Our clients choose Team Quality for payment processing because we understand the market and the challenges. Our comprehensive platform offers a comfortable way to address all the challenges in a shifting market,” says Patricia Megide, the CEO of Team Quality.
Backoffice Management for Issuers and Payers
Team Quality has also architected Smart Open Anywhere platform to help card issuers, like Banks, FinTech’s and retails streamline the management of information they have to exchange with payment processors. The platform facilitates communication with processors and the internal ecosystem of clients.
“It covers everything from onboarding to delinquency management, accounting, promotions, alerts, and customer management,” says Leonardo Pisani, Business Development Director, Team Quality. The platform fully integrates with Infinitus Anywhere via APIs to enable native communication as also integrates fluently with top market processors like Prisma and Fiserv.
“Card payments have drastically evolved in recent years. We understand that issuers and acquires today demand agility from the processors to develop new products that the market requires,” says Megide. “There is a need to better manage information and become more efficient in sharing it with different channels, and that’s where we shine.” This plays a vital role in achieving greater security and trust of cardholders.
We Have Built A Team With The Right Mix Of Consultants From The Financial Ecosystem (Issuers, Processors And Technicians) Who Have The Knowledge Of What Our Clients Require
Smart Open Anywhere is a powerful and complete platform that covers all aspects of commercial, operational, administrative, and management support of the payment card business of an issuing or paying entity that has outsourced its processing services. The platform homogenizes all the dialogues with the processors and the entity’s ecosystem, standardizing and consolidating the operation.
A Team with the Right Mix of Consultants
Team Quality’s robust and all-encompassing platforms are complemented by an efficient team with extensive experience in the payments industry that can resolve all client concerns. The company perceives clients’ missions as its own, and its tailored services allow clients to distinguish and build their image in the marketplace.
Team Quality’s front-line employees, such as the customer contact manager and consultant director, serve as the first filter, listening to clients’ concerns and then conducting a complete survey to establish the clients’ case on which the contract is built.
“We have built a team with the right mix of consultants from the financial ecosystem (issuers, processors and technicians) who have the knowledge of what our clients require.
They stay updated through first level events and interactions with our customers and partners. This allows us to keep our products competitive,” says Megide.
Team Quality’s triumph is reflected in its track record. The company has been working with Upayment in Chile, Worldline in Latin America, and Global Processing in Argentina for the past 15 years. Its solutions are also used by processors and banks like Cabal (Argentine) and Sistarbanc (Uruguay), and retails as Tricot (Chile). The company has garnered recognition from Visa and MasterCard and is recommended by these brands as the go-to payment solutions provider.
When technology works, it’s invisible
Team Quality has also played a vital role in the success of many payment processor startups. As suppliers of the processing platform, Team Quality is behind the curtain, but they perceive the success of these companies as their own.
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Our Clients Choose Team Quality For Payment Processing Because We Understand The Market And The Challenges. Our Comprehensive Platform Offers A Comfortable Way To Address All The Challenges In A Shifting Market
Megide says, “We do not only participate in providing the platform but also in business consulting, team assembly, and business model ideation.”
Team Quality believes that everything that simplifies the cardholder operation will surely be the immediate future. The company allows clients to enable payments without burdening their customers with anything more than what they usually use - a cell phone or a smart watch or even a eye´s wink
Team Quality has recently developed a payment gateway Orquesta, which is undoubtedly an important addition to its solution arsenal. It allows the execution of transactions through messaging between multiple channels securely in a short time. Orquesta also has the capability to interact with clients’ existing products through a powerful API. “This allows Team Quality to offer a new product and related services, but more importantly, cover one more step in the payments market value chain,” states Alan Scheinkman, Consulting Director, Team Quality.
