Fausto Rossi, Founding Partner & EVP of Partner Relations Retail & hospitality merchants rely on processing providers for standard debit and credit card payment acceptance both in-store and on-line. Payment solution experts can enhance a merchant’s top line as well as enable cost efficiencies through a variety of value-add services such as dynamic currency conversion (DCC), digital wallets, mobile payments, acceptance of alternative payments and data analytics.
Rather than dealing with multiple solution providers, Visible Commerce Connection (VCC), a technology solution provider, offers a one-stop shop for merchants with a large suite of payment solutions and value-add products. This applies to a merchant’s physical store or e-commerce transactions. Solutions are integrated with a wide variety of enterprise resource planning (ERP) systems, point of sales (POS) solutions and accounting software. Solutions include mobile payments with QR Code platform, digital wallets, DCC/MCP, fraud management tools, gift cards and loyalty and popular shopping carts for e-commerce resulting in the ultimate customer experience at check-out.
A payment transaction takes a short time period to process at the merchant’s end whether in a brick and mortar store or on an e-commerce platform. The common concern in both these avenues is security, be it of the transaction or cardholder data. The VCC Gateway and e-commerce solutions are powered by the largest world-class industry players. This results in the highest level of security, as well as ensures a product roadmap with the latest innovations.
“The executive team at VCC, with decades of experience in the payment industry, has concluded partnerships with world-class organizations, to ensure the highest level of security for each transaction processed through the VCC Gateway and solutions,” says Stanley Mak, President & COO and one of the founding partners of VCC.
The constant technological evolution is a major challenge for security in the payment arena. For instance, online payments grew in popularity as the pandemic forced consumers to switch to e-commerce and digital money. Alternative payment has also become necessary in Canada due to travelers and international students, who prefer to make payments using the same methods of payment as used back home.
This changed the way of conducting business for the merchants as they are currently being introduced to various payment methods that the provider may not have incorporated into the payment devices. VCC’s hardware offering includes all-in-one devices that supports alternative and traditional payments. Solutions are suggested based on enhancement of top line revenue, new revenue streams and cost reduction. And ultimately providing the best customer experience.
Another pain point merchants face is transparency, especially regarding hidden payment processing charges. In addition, on-line shopping often results in a high rate of cart abandonments. This is often a results of a poor customer experience and delays at checkout. These hidden costs are often extremely costly to merchants. VCC addresses both these issues head on with full transparency of rates and unparalleled speed and efficiency at checkout.
When a merchant decides that they are no longer satisfied with their current payment solution provider they can turn to VCC for help. VCC performs a no obligation free diagnostic analysis to comprehend their needs and review pricing. VCC then prepares a proposal that outlines the value and savings VCC can bring to the merchant’s business. Upon the client’s approval, VCC moves forward with a seamless and structured onboarding process. If the VCC solution cannot bring value, there is no obligation or cost to the merchant.
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The executive team at VCC, with decades of experience in the payment industry understands two key truths. Merchants never want to make the headlines regarding a security breach and a focus on the customer experience will generate the best return on investment. These two elements form part of the fabric of VCC strategic priorities
VCC is not only focused on providing the latest and most reliable technology, but also on personalized service. A dedicated customer service team ensures a good onboarding experience and a prompt and efficient customer experience.
The VCC Gateway, with the motto, ‘Gateway to Frictionless Commerce’. At the end of the day, a great customer experience will turn your payment solution costs into an investment that generates cost savings and grows sales.
Executive Members and Founding Partners:
Joey Vaccaro - Founding Partner & CEO, Stanley Mak - Founding Partner, President & COO, Fausto Rossi - Founding Partner & EVP of Partner Relations, Gary Ng-wai - VP of Marketing & Business Development, Ahmet Dalman - VP of Technology & Digital Transformation
www.visiblecommerce.net
