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XpertSavers

Making Community Banks Digital-First

Jennifer Armstrong, XpertSavers | Banking CIO Outlook | Top AI Digital Banking SolutionJennifer Armstrong, CEO
Founded in 2018, XpertSavers helps community banks transition to a digital-first future. Created by banking and technology leaders, the firm combines execution expertise with AI-driven intelligence to deliver end-to-end digital transformation for institutions with assets between $3 billion and $20 billion.

The idea emerged when CTO Mihir Shah and CEO Jennifer Armstrong identified a critical market gap. Regional and community banks face constant pressure from national players and fintech challengers, yet many institutions remain constrained by outdated platforms, fragmented vendors, and traditional marketing models.

XpertSavers addresses these challenges with seamless onboarding, modernized digital channels, and measurable growth—transforming banks without compromising their service-first ethos.

Mihir Shah, CTO
From Strategy to Execution—XpertSavers Provides an Enhanced End-to-End Digital Experience

XpertSavers’ approach ensures digital transformation reflects each bank’s market position and competitive landscape:
• Discovery & Roadmap: Deep diagnostics aligned with growth objectives.
• Implementation: Scalable, secure environments integrating fintech partners, internet channels, and legacy system modernization.
• Digital Growth: Targeted campaigns, real-time analytics, and audience segmentation convert digital engagement into core deposits and long-term loyalty.

Real-World Impact

• Flushing Bank: Achieved a 25 percent increase in internet customers by upgrading internet branch application and mobile tools. The upgrades streamlined customer interactions, extended service beyond branch networks, and created new revenue streams while strengthening existing relationships.
• Rising Bank: Realized a 30 percent deposit growth, reduced marketing costs by 40 percent, and maintained high customer satisfaction. This demonstrates how digital initiatives can deliver substantial growth, improve efficiency, and build sustainable competitive advantages.

Gleam: Turning Data into Deposits — The Future of Digital Banking

At the core of XpertSavers’ vision is Gleam, our proprietary AI platform that will transform how community banks grow. By integrating data from core systems, CRM tools, and digital channels, Gleam delivers real-time analytics and prescriptive recommendations to help banks:
• Track marketing spends versus deposit growth in real time.
• Identify high-impact opportunities before competitors.
• Scale efficiently with predictive, personalized strategies tailored to every customer.

For banks just beginning their digital journey, Gleam will provide clarity and control, showing exactly where marketing investments will generate measurable returns. For advanced institutions, it converts raw data into actionable intelligence, accelerating sustainable growth and enabling smarter, faster decision-making.
  • We asked whether community banks could be leaders in digital finance. With XpertSavers, the answer is yes. We will empower them with AI-driven personalization, seamless onboarding, and execution that drives measurable progress.


With Gleam, banks can future-proof their digital strategy, expand deposits, optimize customer experiences, and unlock new revenue streams—all while positioning themselves as innovative leaders in a rapidly evolving financial landscape.

The Future of Community Banking

“We asked whether community banks could be leaders in digital finance. With XpertSavers, the answer is yes. We will empower them with AI-driven personalization, seamless onboarding, and execution that drives measurable progress,” says Armstrong.

XpertSavers empowers community banks to compete nationally by building new digital brands or enhancing existing ones. Through ongoing investments in predictive analytics and hyper-personalized outreach, the company helps banks shift from branch-first models to scalable, data-driven, and sustainable growth strategies.

Whether building entirely new digital brands or strengthening existing community institutions, XpertSavers delivers flexible, comprehensive solutions with tangible outcomes, offering both an innovative vision of future possibilities and the proven execution capabilities that make digital success achievable.

Deep Dive

Choosing an AI Digital Banking Platform for Sustainable Deposit Growth

Deposit gathering has become a board-level concern for many community banks. Loan portfolios may remain healthy, but deposit growth is becoming harder to generate through branch networks alone. Meanwhile, institutions with national digital reach are competing for the same customers, putting pressure on banks that still depend heavily on local market visibility and traditional marketing methods. That pressure has shifted the conversation around digital banking. The question is no longer whether a bank needs a digital presence. The harder decision concerns how effectively technology can generate measurable consumer growth without creating another layer of disconnected systems, vendors and reporting processes. Digital initiatives launched without a well-defined integration plan can leave customer acquisition, onboarding and marketing analytics disconnected from one another, limiting visibility into performance and results. The most effective AI-enabled digital banking platforms eliminate this fragmentation by linking customer acquisition efforts directly to account-opening activity and deposit growth. Banks evaluating providers should look beyond consumer-facing interfaces and examine how information moves between core banking systems, digital channels and marketing functions. Visibility into actual account funding activity matters more than website traffic metrics or campaign impressions. A platform that cannot connect acquisition efforts to deposit generation leaves executives managing assumptions rather than evidence. Implementation responsibility deserves equal scrutiny. Community banks often lack internal resources to coordinate multiple technology providers, manage project governance and redesign customer journeys simultaneously. Advisory engagements that end with recommendations frequently transfer execution risk back to the institution. Buyers should place greater weight on providers capable of carrying initiatives from assessment through deployment while remaining accountable for adoption and measurable performance after launch. Artificial intelligence introduces another distinction. Many vendors position AI as a feature layered onto existing reporting tools. The more meaningful application lies in combining customer behavior data, transaction outcomes and marketing performance to guide decision-making in near real time. Banks spending acquisition dollars across digital channels need more than historical reporting. They need intelligence that identifies audience patterns, highlights spending inefficiencies and helps direct investment toward deposit-generating opportunities before budgets are exhausted. Market expansion creates another practical consideration. Community institutions increasingly recognize that deposit acquisition is no longer confined to branch markets. Digital banking strategies must support customer growth beyond traditional footprints while preserving the service expectations and trust that distinguish community banking. Technology choices should therefore support both national reach and disciplined customer targeting rather than simply increasing advertising volume. Measured against the demands of modern deposit acquisition, XpertSavers offers a well-rounded approach to AI-driven digital banking. It combines strategic guidance, implementation expertise and ongoing marketing support within a single engagement structure, reducing the complexity that can hinder digital programs. The company helps community banks build and expand digital banking capabilities, including internet banking initiatives and standalone digital brands. Through its AI-powered analytics platform, Gleam, institutions gain access to predictive insights and real-time performance data drawn from both marketing and banking environments. That combination makes XpertSavers a practical choice for leaders looking to strengthen deposit growth and improve visibility into acquisition performance. ...Read more

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Top AI Digital Banking Solution 2025

XpertSavers

Company
XpertSavers

Management
Jennifer Armstrong, CEO and Mihir Shah, CTO

Description

XpertSavers powers community banks with end-to-end digital transformation, from strategy to AI-driven marketing. Its solutions build fully digital banks, drive deposits, and unlock new revenue streams, helping traditional institutions compete and thrive in a fast-changing, tech-first financial world.