Itera

“In many ways, trust is the cohesive force that holds the Nordic societies together, which would probably have more to lose through reduced social trust than other countries. Because, social contracts are based on high levels of social trust.” This statement by Ulf Andreasson, senior adviser at the Nordic Council of Ministers, in his book ‘Trust - The Nordic Gold’ expresses how critical trust is in society and how it affects every aspect of life—including a business. Several socio-economic studies of the Nordic people and their value for trust directly tie into how these individuals interact to achieve common goals. Kristian Enger, EVP of Itera, a leading Nordic technology solutions provider for companies in the banking and finance sector, also comments on how mutual trust plays a vital role in establishing a successful business. “Nordic countries score very high on all types of trust indexes, making it easier and faster to build strong partnerships and implement technical solutions, especially in finance.” Consequently, leveraging this cultural penchant for honesty and clear communication in the best possible ways, CEO Arne Mjøs founded Itera 20 years ago to help financial institutions and other customers fast-track their digitalisation journeys.

Founded at the turn of the century, where IT development was becoming increasingly popular, Itera focused on streamlining digitalisation and automation for organisations in the finance industry, which has been notoriously slow in adopting the latest digital innovations. “We saw a growing need in this sector for efficient and customer-oriented technology that would either replace or work with existing legacy systems,” expresses Stefan Astroza, head of smart banking at Itera.

The company offers comprehensive technological assistance powered by artificial intelligence, cloud computing, and DevOps alongside IT services to improve legacy system management and the overall customer experience (CX).

Our company’s technologies improve workflow efficiencies, all the while bolstering communication and cooperation between banks and their customers

Under the banner of ‘Smart Banking,’ Itera develops and delivers solutions that enable banking companies to stay competitive in the marketplace, while ensuring complete regulatory compliance. The company’s solutions are architected with cloud technologies and developed using open source technology, primarily with Microsoft .net and Java programming languages. “Our technologies improve workflow efficiencies, all the while bolstering communication and cooperation between banks and their customers,” states Enger.

Itera’s highly skilled software developers design and build self-service solutions and digital twins for simplified maintenance of large IT infrastructure installations with seamless system integration capabilities for all related software. Such efforts by the company help both industrial clients and financial institutions across the Nordics in delivering a holistic CX. “We believe that smart application of technology and data is the key to success in creating world-class user experiences and ensuring higher efficiencies in the banking market of the future,” states Astroza. Furthermore, with digital banking activities on the rise, banks and their respective customers require robust security measures to counter any form of cybercrime. Itera safeguards its clients’ privacy and information with the latest AML technologies that are highly certified according to leading cloud platforms like Microsoft Azure, Google, and Amazon Web Services. “Security is always a key focus in our deliveries, and we will continue to develop the necessary countermeasures to protect our clients and their customers,” says Enger.

With a workforce of over 550 employees across international borders and a vision to position itself as a strategic realisation partner, Itera possesses a high level of interdisciplinary competencies to tackle any form of digital inadequacy. Moving forward, the company intends to continue aiding finance organisations that are aiming to achieve similar digitalisation goals. Itera maintains several offices in the Nordic region, all the while running fully integrated businesses in Ukraine and Slovakia as well. The future of banking organisations throughout Europe is set to witness a new level of trust and efficiency via Itera’s longstanding and experience-packed capabilities.